All Tax presents its support services in three distinct categories: Standard Support, Premium Support, and Platinum Support. This way you can select the package that best meets your business and budget needs. All Tax also has an internal team dedicated to proactive prevention and precise diagnosis of problems and frequently invests in interactive support tools to continuously improve its service.
On December 2, 2020, All Tax announced a commitment to maintenance for our product - All Tax TIMP, which consumes data from SAP S/4HANA, for all standard changes made in SAP that impact our product until the end of 2040. At the same time, All Tax will provide maintenance for All Tax TIMP, which consumes data from the core applications of SAP Business Suite 7, for all standard changes made in SAP that impact our product until the end of 2027. For customers with extended licenses for maintenance of SAP Business Suite 7 core applications until the end of 2030, All Tax will also provide maintenance for all standard changes made in SAP that impact our product until the end of 2030.
This support level includes:
This support level includes:
This support level includes:
