Dedicated support, whenever you need it.
All Tax offers different SLA options tailored to the specific needs of its clients. Additionally, it provides a readiness concept for tax closing periods with 24×7 support. For resolving issues related to the installation of new versions or patches, configuration, bugs, or handling enhancement requests, user support is provided via help desk. Furthermore, All Tax maintains a knowledge base (FAQ) to provide quick information on fixes and improvements.
For resolving issues related to the installation of new versions or patches, configuration, bugs, or handling enhancement requests, user support is provided via help desk. Additionally, All Tax maintains a knowledge base (FAQ) to provide quick information on fixes and improvements and to deliver all services in a standardized way, ensuring the technological infrastructure remains highly available.




